FAQ'S
DELIVERY:
FREE UK DELIVERY ON ALL ORDERS £20 AND OVER.
STANDARD UK DELIVERY: £3.95 [2-4 Working days]
FIRST CLASS UK DELIVERY:£4.95 [1-2 Working days]
INTERNATIONAL DELIVERY:£14.95
SAME WORKING DAY DISPATCH ON ALL ORDERS PLACED BEFORE 2PM
All customers will be notified when their order/orders have been dispatched.
Click and collect from:
Booth House
Featherstall Rd South, Oldham OL9 7TU
07950640920
To Click and collect:
Order via our site and select Collection at checkout or get in contact via Whatsapp.
WHOLESALE:
If you are interested in wholesaling any of our products, please get in touch with us via email
RETURNS:
We offer a full refund on packaged Items that are received in a resealable condition within 14 days of purchase. Exceptions are custom filled products due to hygiene purposes. We do not accept returns on clothing that have been altered, washed or that have gained an odour.
Please note for clothing we only accept exchanges and no returns.
For returns and exchanges please Email thealsaeedco@gmail.com.
REFUNDS [If applicable]:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
LATE OR MISSING REFUND:
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund has been validated and processed.
Next, contact your bank. Please note that there is a delay in between the time it takes for the money to be sent back into your account..
If you’ve done all of this and you still have not received your refund yet, please contact us at: thealsaeedco@gmail.com
DAMAGED GOODS:
Any Goods received as damaged must be reported within 3 days of arrival. In some cases we may ask for photographic evidence. All orders received as damaged will be replaced.
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CONTACT US:
WhatsApp: +447950640920
Email: thealsaeedco@gmail.com
Instagram: @alsaeed.co